Terms & Conditions
We are constantly trying to improve our SERVICES, so, these Terms may need to change along with the SERVICES. We reserve the right to change the Terms at any time, but if we do, we will bring it to your attention by placing a notice on the www.teamleaderacademy.com website, by sending you an email, and/or by some other means.
If you don’t agree with the new Terms, you are free to reject them; unfortunately, that means you will no longer be able to use the SERVICES. If you use the SERVICES, in any way, after a change to the Terms is effective, that post-change use constitutes your implicit agreement with and acceptance of the preceding change(s).
SECTION 1 – Children
The Children’s Online Privacy Protection Act (“COPPA”) requires that online service providers obtain parental consent before they knowingly collect personally identifiable information online from children who are under 13 years of age. We do not knowingly collect or solicit personally identifiable information from children under 13. If you are a child under 13, please do not attempt to register for the SERVICES or send any personal information about yourself to TLA. If we learn we have collected personal information from a child under 13, we will delete that information as quickly as practically possible. If you believe that a child under 13 may have provided personal information to TLA, please contact us at email@example.com.
SECTION 2 – License
This AGREEMENT provides you with a limited, non-exclusive, non-transferable, and non-sublicensable license to use the SERVICES solely for your personal use.
The foregoing license is limited in that you may not: (1) use, copy, store, reproduce, transmit, distribute, display, rent, lease, sell, modify, alter, license, sublicense, or commercially exploit the SERVICES (or any part thereof) in any manner not expressly permitted by this AGREEMENT; (2) reverse engineer, decompile, disassemble, translate, or create any derivative work of the SERVICES (or any part thereof); (3) access, link to, or use any source code from the SERVICES (or any part thereof); or (4) erase or remove any proprietary or intellectual property notice contained in or on the SERVICES (or any part thereof). In addition, you acknowledge and agree that exceeding the scope of the license herein shall be a material breach of this AGREEMENT and subject to the termination provisions set forth herein.
SECTION 3 – Use of Material from the
Subject to TLA’s right to monitor or audit compliance with, you acknowledge that it is solely your responsibility to maintain your compliance with the Terms of this AGREEMENT. By accessing or using the SERVICES, you also agree to be responsible for and to abide by all applicable local, state, national, and international laws, regulations, rules, and guidelines with respect to your use of the SERVICES. In addition, you agree to assume all responsibility for your use, and the direct and indirect results and consequences of your use of the SERVICES, including meeting any requirements of your agreements with third parties or other persons.
We maintain the SERVICES for your non-commercial personal use. Your use of the SERVICES for any other purpose is permissible only with our prior written consent. Without limiting the foregoing, you agree not to: (1) use the SERVICES in a commercial manner, including by distributing, transmitting or publishing the SERVICES or any of its content; (2) interfere with others’ use of the SERVICES; (3) forge headers, impersonate another person, or otherwise manipulate identifiers in order to disguise your identity or the origin of any message or transmittal you send to TLA on or through the SERVICES; (4) impair the SERVICES’ operation or interfere with or disrupt the servers or networks connected to it; (5) interfere with our intellectual property rights; (6) frame or otherwise co-brand the SERVICES or any of its content; (7) upload, post, e-mail or otherwise transmit any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party; (8) upload, post, e-mail or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation; (9) upload, post, email or otherwise transmit any content that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment or network; (10) upload, post, email, or otherwise transmit any content that you do not have a right to transmit under any law or under contractual or fiduciary relationships (such as inside information, proprietary, and confidential information learned or disclosed as part of employment relationships or under non-disclosure agreements); (11) use the SERVICES for any illegal purpose; (12) use any “deep link,” “page scrape,” “robot,” “spider,” or any other device, program, script, algorithm, or methodology, or any similar or equivalent manual process, to access, acquire, copy, or monitor any portion of the SERVICES or in any way reproduce or circumvent the navigational structure or presentation of the SERVICES in order to obtain or attempt to obtain any materials, pictures, documents, or any other information through any means not purposely made available through the SERVICES; (13) attempt to gain unauthorized access to: (a) any portion or feature of the SERVICES, (b) any other systems or networks connected to the SERVICES, (c) any TLA server, or (d) to any of the SERVICES offered on or through the SERVICES, by hacking, password “mining,” or any other illegitimate or prohibited means; (14) reverse look-up, trace, or seek to trace any information on any other user of or visitor to the SERVICES; (15) take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the SERVICES or TLA’s systems or networks or any systems or networks connected to the SERVICES; (16) use the SERVICES to harvest or collect email addresses or other contact information; or (17) use the SERVICES in a manner that could damage, disparage, or otherwise negatively impact TLA. You further represent that TLA has the right to rely upon all information provided to TLA by you, and TLA may contact you by email or telephone or postal mail for any purpose, including but not limited to: (1) follow-up calls, (2) customer satisfaction surveys, and (3) inquiries about any orders you placed, or considered placing, at or through the SERVICES. You agree that any notice, agreement, disclosure or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.
SECTION 4 – User Information and Privacy
If you send certain specific submissions, including by not limited to contest entries, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, “feedback”), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use, in any medium, any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. By transmitting any feedback to TLA, you represent and warrant that such feedback does not infringe or violate the intellectual property or proprietary rights of any third-party (including, without limitation, any copyright, trademark, trade secret, privacy, personality or other personal or proprietary right) and that you have all rights necessary to convey such feedback to TLA. In addition, any feedback received by TLA will be deemed to include from you a perpetual, non-exclusive, irrevocable, transferable, royalty-free right and license for TLA to adopt, use, copy, print, display, reproduce, modify, publish, post, disseminate, transmit, distribute, create derivative works, and display (in whole or in part) worldwide, or act on such feedback without additional approval or consideration, in any form, media, or technology now known or later developed for the full term of any rights that may exist in such information, material, or content, and you hereby waive any claim to the contrary.
SECTION 5 – Proprietary Rights
The contents of the SERVICES, including all software, design, text, graphics, images, photographs, illustrations, audio and video material, artwork, databases, user interfaces, visual interfaces, sounds, artwork, presentations in any format, computer code (including html code), products, information, and documentation, as well as the design, structure, selection, coordination, expression, “look and feel,” and arrangement of the SERVICES (collectively, “Material”), unless otherwise indicated, are owned, controlled, and licensed by TLA or its licensors. Any rights granted hereby are expressly licensed. TLA does not grant any implied right to you or any other person, and does not transfer or assign any ownership or intellectual property interest or title in or to the SERVICES (or any part thereof) to you or anyone else. Accordingly, your unauthorized use of the SERVICES (including any Material) may violate intellectual property or other proprietary rights laws as well as other laws, regulations, and statutes. The SERVICES and Material are copyright of TLA and/or its licensors. You must not alter, delete or conceal any copyright or other proprietary rights notices contained on the SERVICES or Material, including such notices on any audio/visual material you access, download, transmit, display, print or reproduce from the SERVICES. You shall not, nor will you allow any third party (whether or not for your benefit), to reproduce, modify, create derivative works from, display, perform, publish, distribute, disseminate, broadcast or circulate to any third party (including, without limitation, on or via a third party website), or otherwise use, any Material without the express prior written consent of TLA or its owner if TLA is not the owner. TLA and all other names, logos, and icons identifying TLA and its products and services are proprietary trademarks or service marks of TLA, and any use of such marks, including, without limitation, as domain names or account identifiers, without the express written permission of TLA, is strictly prohibited. Other products and TLA names mentioned herein or on the SERVICES may be the trademarks and/or service marks of their respective owners.
SECTION 6 – Representations and Warranties
You represent to TLA that: (1) you are at least the legal age of majority; (2) you are authorized to enter into this Agreement; (3) you will not use the SERVICES or the Materials for any purpose or in any manner that violates any applicable law or regulation or that infringes the rights of TLA or any third party; (4) any information or data provided to TLA by you will not violate any applicable law or regulation or infringe the rights of TLA or any third party; (5) all information that you provide to us in connection with the SERVICES (e.g., name, email address, and/or other information) is true and accurate; and (6) you are authorized and able to fulfill and perform the obligations and meet the conditions of a user as specified herein.
SECTION 7 - Orders For Products & Services
TLA makes certain products and services available to visitors and registrants of the SERVICES. You agree to pay in full the prices for any purchases you make either by credit/debit card concurrent with your online order or by other payment means acceptable to TLA. You agree to pay all applicable taxes. Certain products that you purchase, access and/or download on or through the SERVICES may be subject to additional terms and conditions presented to you at the time of such purchase, access or download.
All orders are subject to TLA acceptance. After your order has been placed, we will provide you with an email confirming our receipt of your order. The confirmation you receive does not constitute our acceptance of your order. Rather, we are only confirming our receipt of your order. TLA may refuse to accept or may cancel any order, whether or not the order has been confirmed, for any or no reason and without liability to you or anyone else. If your payment card or payment method has already been charged for an order that is later cancelled by TLA, we will issue you a refund. If you do not receive confirmation that your order has been placed, please contact our customer service representative at firstname.lastname@example.org. Your order will be deemed accepted upon both its delivery (to a place designated by you) and your receipt of a delivery confirmation of your order.
You agree to provide current, complete and accurate purchase and account information for all purchases made through our SERVICES. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
While we want everyone to be able to enjoy our products, we may, in our sole discretion, not accept an order or limit or cancel quantities purchased per person, per household or per order.
If for any reason you are unsatisfied and want to return products you have ordered, please review the Return and Refund Policy outlined below.
Our Services or products are sold by granting you a limited license to use such services, products or features for a limited time period. This is typically a one-year period from the date of purchase (unless otherwise specified at the time of purchase). This limited license is a single user license, meaning it is for one user (student) only. If you delete your account at any time within this 12-month license period, TLA is entitled to redeem all of your unused license and is not obligated to refund any of your license fee. TLA reserves the right to terminate or suspend your access to the SERVICES if you violate the above license grant.
THE SERVICES AND MATERIALS ARE PROVIDED “AS-IS.” TLA DOES NOT WARRANT, GUARANTEE, OR MAKE ANY REPRESENTATIONS REGARDING THE USE, OR THE RESULTS OF THE USE, OF THE SERVICES OR MATERIALS IN TERMS OF AVAILABILITY, ACCURACY, RELIABILITY, CURRENTNESS, COMPLETENESS, FUNCTIONALITY, INTENDED PURPOSE, OR OTHERWISE. TLA DOES NOT REPRESENT OR WARRANT THAT THE SERVICES OR MATERIALS WILL OPERATE ERROR-FREE, UNINTERRUPTED, OR IN A MANNER THAT WILL MEET YOUR REQUIREMENTS. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SERVICES IS WITH YOU. TLA HEREBY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM TLA OR THROUGH THE SERVICES SHALL CREATE ANY WARRANTY OF ANY KIND.
LIMITATION OF LIABILITY
TLA shall have no responsibility to provide you access to the SERVICES. You acknowledge and agree that TLA shall not be liable or responsible for any claim, damage, or loss resulting, directly or indirectly, from a cause beyond TLA’s control, including, but not limited to, offers or promotions made available on the SERVICES, failure of electronic or mechanical equipment or communication lines, telephone or other connection problems, computer viruses, unauthorized access, theft, operator errors, severe weather, earthquakes, natural disasters or pandemics, strikes or other labor problems, wars, or governmental restrictions. MOREOVER, YOU AGREE THAT IN NO EVENT SHALL TLA NOR ANY OF ITS SUBSIDIARIES OR THIRD-PARTY CONTENT PROVIDERS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR ANY OTHER DAMAGES RELATING TO OR RESULTING FROM YOUR USE OR INABILITY TO USE THE SERVICES OR ANY OTHER SERVICES YOU ACCESS THROUGH A LINK FROM THIS SERVICES OR FROM ANY ACTIONS WE TAKE OR FAIL TO TAKE AS A RESULT OF ELECTRONIC MAIL MESSAGES YOU SEND US, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF TLA HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. WITHOUT LIMITATION OF THE FOREGOING, TOTAL LIABILITY OF TLA FOR ANY REASON WHATSOEVER RELATED TO USE OF THE SERVICES, RESULTS FROM USE OF THE SERVICES, OR FOR ANY CLAIMS RELATING TO THIS AGREEMENT SHALL NOT EXCEED THE AMOUNT YOU PAID TO TLA FOR ANY PRODUCT OR SERVICE.
SECTION 8 – Indemnification
SECTION 9 – Governing Law
This Agreement has been made in and will be construed and enforced solely in accordance with the laws of the Commonwealth of Massachusetts, as applied to agreements entered into and completely performed in the Commonwealth of Massachusetts without regard to conflicts of laws rules. In the event, and for whatever reason, should the arbitration clause below be inapplicable, then you consent to the jurisdiction of the federal or state courts located in Worcester County, Massachusetts for purposes of any suit, action or proceeding arising out of these Terms, and you hereby consent to such exclusive and personal jurisdiction and venue. Any claim you might have against TLA must be brought within two (1) years after the cause of action arises, or such claim or cause of action is barred. In addition, you agree to waive any right to a jury trial in connection with any action or litigation in any way arising out of or related to this Agreement. You also acknowledge and agree that any applicable state law implementation of the Uniform Computer Information Transactions Act (including any available remedies or laws) shall not apply to this Agreement and is hereby disclaimed. A printed version of this Agreement and of any related notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent as other documents and records originally generated and maintained in printed form. Please contact TLA if you wish to receive a printed copy of this Agreement. If any Material on this SERVICES, or your use of the SERVICES, is contrary to the laws of the jurisdiction where you are when you access it, the SERVICES is not intended for you, and we require that you not use the SERVICES. Those who choose to access these SERVICES from outside the United States do so on their initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. You are responsible for informing yourself of the laws of your jurisdiction and complying with them.
SECTION 10 – ARBITRATION AND CLASS ACTION WAIVER
NO CLASS ACTIONS
TO THE EXTENT ALLOWED BY LAW, WE EACH WAIVE ANY RIGHT TO PURSUE DISPUTES ON A CONSOLIDATED OR CLASS-WIDE BASIS; THAT IS, TO EITHER JOIN A CLAIM WITH THE CLAIM OF ANY OTHER PERSON OR ENTITY, OR ASSERT A CLAIM IN A REPRESENTATIVE CAPACITY ON BEHALF OF ANYONE ELSE IN ANY LAWSUIT, ARBITRATION, OR OTHER PROCEEDING. YOU UNDERSTAND THAT BY AGREEING TO THIS CLASS ACTION WAIVER, YOU MAY ONLY BRING CLAIMS AGAINST TLA IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING.
SECTION 11 – Enforcement
You have no reasonable expectation of privacy while using the SERVICES because TLA reserves the right to view, monitor, and/or record activity on the SERVICES (in accordance with applicable law) and to comply with government or court appointed authorities when necessary. Actual or attempted unauthorized use of the SERVICES may also result in criminal and/or civil prosecution, including, without limitation, punishment under the Computer Fraud and Abuse Act of 1986 under U.S. federal law. You shall therefore not, nor shall you permit any third party to, disable, circumvent, or otherwise avoid any security device, mechanism, protocol, or procedure established by TLA for use of or with the SERVICES. Moreover, you also acknowledge that any breach, threatened or actual, of this Agreement by you may cause irreparable injury to TLA and/or its licensors, such injury would not be quantifiable in monetary damages, and TLA and/or its licensors would not have an adequate remedy at law. You therefore agree that TLA and/or its licensors (or on their behalf) shall be entitled, in addition to other available remedies, to seek and be awarded an injunction or other appropriate equitable relief from a court of competent jurisdiction restraining any breach, threatened or actual, of your obligations under any provision of this Agreement. Accordingly, you hereby waive any requirement that TLA or its licensors post any bond or other security in the event any injunctive or equitable relief is sought by or awarded to TLA to enforce any provision of this Agreement.
SECTION 12 – SERVICES Modifications
We reserve the right to, at any time and without notice to you or any third party, modify, suspend or discontinue any part of the SERVICES. We also reserve the right, in our sole discretion, to impose limits on certain features and services.
SECTION 13 – Third-Party Links
Any information or content publicly posted or privately transmitted through the SERVICES is the sole responsibility of the person from whom such content originated. You access all such information and content at your own risk, and we aren’t liable for any errors or omissions in that information or content or for any damages or loss you might suffer in connection with it. We cannot control and have no duty to take any action regarding how you may interpret and use the content or what actions you may take as a result of having been exposed to the content, and you hereby release TLA from all liability for you having acquired or not acquired content through the SERVICES. We cannot guarantee the identity of any users with whom you interact in using the SERVICES and are not responsible for which users gain access to the SERVICES.
You are responsible for all User Information you contribute, in any manner, to the SERVICES, and you represent and warrant you have all rights necessary to do so, in the manner in which you contribute it. You will keep all your registration information accurate and current. You are responsible for all your activity in connection with the SERVICES.
TLA has no control over, and assumes no responsibility for, the content, accuracy, privacy policies, or practices of or opinions expressed in any third party websites or by any third party that you interact with through the SERVICES. In addition, TLA will not and cannot monitor, verify, censor or edit the content of any third party site or service. By using the SERVICES, you release and hold us harmless from any and all liability arising from your use of any third party website or service.
Your interactions with organizations and/or individuals found on or through the SERVICES, including payment and delivery of goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such organizations and/or individuals. You should make whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any of these third parties. You agree that TLA shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings.
If there is a dispute between participants on this site, or between users and any third party, you agree that TLA is under no obligation to become involved in resolving the dispute. In the event that you have a dispute with one or more other users, you release TLA, its officers, employees, agents, and successors from claims, demands, and damages of every kind or nature, known or unknown, suspected or unsuspected, disclosed or undisclosed, arising out of or in any way related to such disputes and/or our SERVICES. If you are a California resident, you shall and hereby do waive California Civil Code Section 1542, which says: "A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which, if known by him must have materially affected his settlement with the debtor."
SECTION 14 – Notice and Take-Down Procedures; Copyright Agent
In accordance with the Digital Millennium Copyright Act (DMCA), we’ve adopted the policy below concerning copyright infringement. We reserve the right to: (1) block access to or remove material that we believe, in good faith, to be copyrighted material that has been illegally copied and distributed by any of our advertisers, affiliates, content providers, members or users; and (2) remove and discontinue service to repeat offenders.
(1) Procedure for Reporting Copyright Infringements. If you believe that material or content residing on or accessible through the SERVICES infringes your copyright (or the copyright of someone whom you are authorized to act on behalf of), please send a notice of copyright infringement containing the following information to the Company’s Designated Agent to Receive Notification of Claimed Infringement (our “Designated Agent,” whose contact details are listed below):
(a) A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright that has been allegedly infringed;
(b) Identification of works or materials being infringed;
(c) Identification of the material that is claimed to be infringing including information regarding the location of the infringing materials that the copyright owner seeks to have removed, with sufficient detail so that Company is capable of finding and verifying its existence;
(d) Contact information about the notifier including address, telephone number and, if available, email address;
(e) A statement that the notifier has a good faith belief that the material identified in (1)(c) is not authorized by the copyright owner, its agent, or the law; and
(f) A statement made under penalty of perjury that the information provided is accurate and the notifying party is authorized to make the complaint on behalf of the copyright owner.
(2) Once Proper Bona Fide Infringement Notification is Received by the Designated Agent. Upon receipt of a proper notice of copyright infringement, we reserve the right to:
(a) remove or disable access to the infringing material;
(b) notify the content provider who is accused of infringement that we have removed or disabled access to the applicable material; and
(c) terminate such content provider's access to the SERVICES if he or she is a repeat offender.
(3) Procedure to Supply a Counter-Notice to the Designated Agent. If the content provider believes that the material that was removed (or to which access was disabled) is not infringing, or the content provider believes that it has the right to post and use such material from the copyright owner, the copyright owner's agent, or, pursuant to the law, the content provider may send us a counter-notice containing the following information to the Designated Agent:
(a) A physical or electronic signature of the content provider;
(b) Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or disabled;
(c) A statement that the content provider has a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material; and
(d) Content provider's name, address, telephone number, and, e-mail address, and a statement that such person or entity consents to the jurisdiction of the Federal Court for the judicial district in which the content provider’s address is located, or, if the content provider's address is located outside the United States, for any judicial district in which Company is located, and that such person or entity will accept service of process from the person who provided notification of the alleged infringement.
If a counter-notice is received by the Designated Agent, Company may, in its discretion, send a copy of the counter-notice to the original complaining party informing that person that Company may replace the removed material or cease disabling it in 10 business days. Unless the copyright owner files an action seeking a court order against the content provider accused of committing infringement, the removed material may be replaced or access to it restored in 10 to 14 business days or more after receipt of the counter-notice, at Company's discretion.
Please contact Team Leader Academy, LCC’s Designated Agent at: email@example.com
SECTION 15 – Termination
We reserve the right in our sole discretion to terminate or restrict your use of the SERVICES, without notice, for any or no reason, and without liability to you or any third party. You acknowledge and agree that TLA shall have the sole right to determine in its reasonable discretion whether you are engaging in any unauthorized activity and/or violating any Terms or Conditions of this Agreement. You may also terminate at any time by ceasing to use the SERVICES. But, all applicable provisions of this Agreement will survive termination, as outlined below. Any licenses from TLA and any right to use the SERVICES shall immediately cease upon termination of this Agreement.
SECTION 16 – Miscellaneous
SECTION 17 - User Responsibility for Email Contact
You agree and consent to receive email messages from us. By default, all communication with TLA is in English via email. Your inability or unwillingness to communicate in English via e-mail may unduly impact our quality of service and delivery of service. You are responsible for ensuring deliverability of TLA emails with your email service provider which may include checking the spam folder of whitelisting the email address: firstname.lastname@example.org
These emails may be transactional or relationship communications relating to the services we offer, such as administrative notices and service announcements or changes, or e-mails containing commercial offers, promotions or special offers from us. Our failure to exercise or enforce any right or provision of the Terms and Conditions shall not constitute a waiver of such right or provision. If any provision of the Terms and Conditions is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Terms and Conditions remain in full force and effect.
SECTION 18 – Contact Information
Questions about the Terms should be sent to us at email@example.com